Haruto Hata

is one of the protagonists of New Normal. After accidentally seeing the face of his classmate and crush, Emi Natsuki, they go against societal norms and begin to secretly spend time together maskless.

Background
Hata is a second-year high school student, member of the Drone Racing Club, and the classmate of Emi Natsuki. Born a few years after the pandemic, he has only ever known the world as it is post-pandemic.

Due to accidentally seeing Natsuki's unmasked face, they begin to secretly spend time with one another without wearing their masks. It is during these early meetings that the pair first encounter Masato Sagara, a member of the Outbreak Prevention Ministry, who they repeatedly come into contact with.

Misunderstanding Natsuki's intentions, Hata initially believes these secret activities are due to reciprocated romantic interest, but he subsequently realizes his mistake. Immediately after this realization, their secret is discovered by Erika Hinata, a junior classmate, younger sister of the Drone Racing Club president, new member thereof, and another girl Hata unintentionally saw without her mask. Hinata, flying a drone at the time, is shocked by the discovery and inadvertently crashes her drone.

Forcing Hata to go on a date with her in exchange for taking the blame for crashing the drone, they encounter an anti-mask protest. One of the protestors threatens to forcibly remove Hinata's mask, but she is protected by Hata. He is physically overpowered but is himself rescued by members of the Outbreak Prevention Ministry, including Sagara. However, he is consequently infected by V-21 and is subsequently placed in an isolation facility.

In isolation he meets and video conferences with a young woman, Nami Shiina, who is also in isolation in the room across from his. The two, knowing no one else that can understand their shared situation, develop a friendship entirely over video conference. Shiina is a dancer and after some especially vigorous dancing faints. After recovering from her fainting spell she implores Hata to let her show him her face so that in her mind there was proof she existed. She also promises to show him a video of her dancing soon.

Time passes and Hata no longer hears from Shiina, assuming she has succumbed to the virus. In contrast, Hata makes a full recovery. As he is being driven home by his mother he sees a large outdoor television display and recognizes the dancing in the video. Getting out of the car to watch it closely, he notices Shiina in the background. Recognizing her, he begins to breakdown and cry, coming to terms with her loss.

Appearance
Hata has a slight build and is short compared to his peers. He has dark, medium length, closely cropped hair and does not consider himself to be attractive. His mask is unadorned. He does not normally wear a mask at home, except when video conferencing with others.

Personality
Hata is quiet, reserved, and unassertive. Among his friends he appears to be subjected to a significant amount friendly ribbing, offering no rejoinders himself. It appears that he is commonly the object of teasing, having been teased by nearly everyone he has had significant interactions with, with the notable exception of Natsuki who, in contrast, has actively encouraged him. With girls especially, Hata is highly acquiescent, readily willing to flout societal mask wearing norms with Natsuki and go on a date with (and accept the blame for) Hinata with very little protest.

Still, Hata is a teenage boy and is very interested in girls and their mouths, visibly excited at the prospect of seeing one on multiple occasions. But, he is also chivalrous, immediately protecting Hinata from an anti-mask protestor, and showing a great deal of concern for Natsuki, Hinata, and Shiina when they appear upset or in distress.

Hata's self-confidence reflects that of someone unsure of himself. He is surprised when Natsuki wishes him good luck unprompted and is taken aback when he believes she is asking him to go out. However, his self-esteem still prevents him from actually going out with Natsuki when she offers while unsure of her own feelings. He states that while the thought of dating her would is like a dream, he wouldn't want to while her own feelings were so ambivalent.

Family
Hata lives at home with his immediate family, consisting of his father, mother, and younger sister. Not much is known about his family, but they appear to be on good terms, teasing him when he appears overly elated after he believes he was asked out by Natsuki and showing appropriate concern when he is isolated due to the V-21 infection.

Emi Natsuki
Natsuki is Hata's classmate, sitting to his immediate left in class. At the start of the series, he has an unreciprocated crush on her, often stealing glances at her when she is not looking. However, they already appear to have at least an amicable relationship, with Natsuki specifically offering him encouragement for an upcoming drone racing competition, causing much jealously amongst his friends.

He seems to have significant feelings for Natsuki, appearing elated when he believes they're going out romantically and describing the time they spent together as like a dream. However, when she reveals her own ambivalent feelings and asks how he feels, he says he would prefer not to go out with her if she is unsure of her feelings.

When Hata is absent from school due to his isolation with the excuse that he developed a common cold she becomes concerned, especially thinking that it may be her fault that he became sick due to encouraging to him to spend time with her maskless. Hata reassures her that that is not the case and promises to speak with her when he gets better. However, she inadvertently hears Hinata talking about his actual condition and becomes very concerned. To that effect, she convinces Sagara to take her to the isolation facility so she can pay him a visit. Not actually permitted to enter the facility, however, she instead calls him from the room of Sagara's truck across from his room. Taking off her mask, she shouts well wishes at him.

Erika Hinata
Hinata is Hata's junior at school and younger sister of the president of his club. Their relationship is initially quite acrimonious as Hata accidentally walked in on her while she was eating lunch without her mask. However, despite her initial anger at having her mouth seen, she is still curious as to what Hata thought of it. Later, she compels Hata to go on a date with her in an effort to comfort him after being rejected by Natsuki in exchange for taking the blame for her crashing of a drone.

They appear to have a good time on the date, but Hinata is accosted by an anti-mask protestor who threatens to forcibly remove her mask. Hata defends her before being overpowered and having to be rescued by Sagara and other members of the Outbreak Prevention Ministry. Hinata is grateful for Hata's protection and initially offers to let him see her mouth again. However, she quickly reconsiders and offers to let him feel it with his finger. When he accidentally puts his finger insider her mouth, she becomes enraged, quickly chilling their relationship once again.

Despite this, she calls him to warn him of the news of the infected protestors and the Outbreak Prevention Ministry's arrival. When he is isolated, she video conferences with him, worried about his condition and promising to go on another date when he recovers. When he does recover and is released, she seems to have developed significant feelings towards him. She greets and touches him happily while displaying overt hostility and jealousy towards Natsuki when he comes back to school. She gets into a conflict with Natsuki over who will accompany Hata to a pool and when the three of them go to a pool together she explicitly states that she considers Natsuki a rival.

At the pool, when she realizes that Hata is upset, she goes to comfort him by embracing him.